Our PHP/Mysql software is the perfect solution for providing online support to your customers. From small businesses to larger corporations, supporticketingsystem.com gives you the power and control you need to simplify communication with your clients - you'll save time and money.

Our ticketing system is an innovative knowledge management and helpdesk software for customer support service, trouble ticket management and email management allowing an easy and effective management of all types of knowledge bases.

Your customers can create and update tickets via online web based form easily, so technicians are able to track the history of support requests from inception to resolution. The Help Desk solution also provides powerful service modules like automatic email notification, administrable download and reports analyzer. The customers could be offered with different options to get their issues resolved instantly. With a complete feature set and an affordable price tag, the help desk support will improve the efficiency of your business.

Increase Contact Resolution Rates - Self-help provides 24x7 support. 
Keep your customers satisfied by limiting the time spent on phone, chat, or email support. Save money for everyone involved while boosting your contact resolution rate. Run business smoothly and efficiently by directing your support needs to an internal knowledge base
When a visitor asks a question from your knowledge base, our php based support ticketing system presents articles to the visitor, before formally submitting the question.

Price: $19 (with source code)